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Q&A
Q&A:
Agreement for downloads:
Download products before expiration date which is 30 days.
Tip:
We suggest you backup your electronic files to a memory stick or external drive.
Q&A:
Trouble loading pages:
Some older devices or devices with older blowers and various OS may have limits for displaying some of the contents on this website.
Example:
iPhone > older than iPhone6
Tip:
Keep updating your browser to the latest version. It’s safe and you will have a better web browsing experience.
Recommended site:
Q&A:
Missing contents:
If your browser does not load the text in any of the pages, please clear your browser’s cache.
Reported pages thus far include:
Shop, product details, publications
Tip:
Important:
Before clearing your cache, try opening your browser in incognito/private mode to see if your problem occurs only on the browser you are using. If your problem is resolved in incognito mode, we recommend clearing your cache.
If it is fixed in incognito/private browsing mode, they most likely just need to clear their browser's cache.
Q&A:
App removal:
We had to remove some of our contents due to web page loading time.
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Comments
Tip:
Please visit https://twitter.com/vrilock and contact us from our Contact page by sending a message.